Arrange your Dubai airport transfer before you fly and continue to your hotel, home or meeting in a private chauffeur-driven vehicle. Choose a luxury sedan for a business arrival, an SUV for extra room or a Mercedes V-Class or Sprinter for your group. Your vehicle is selected around the passengers and luggage travelling together.
Drive Heven provides private chauffeur service in Dubai, including airport pickup and drop-off for Dubai International Airport (DXB) and Al Maktoum International Airport (DWC). Share your flight details, destination and luggage count to check availability and receive a quote for the complete journey. You can arrange the return transfer at the same time.
Send the flight number, arrival date and airport shown on your booking. DXB and DWC are different airports, so an airport name matters as much as a flight time. Include the terminal when available and tell us if the arrival date falls after midnight. All pickup details should refer to local Dubai time.
Agree on the meeting point and passenger contact number before departure. If you would like a name-board reception, request it when booking and confirm where the chauffeur will meet you. Airport pickup is a ground transport service; immigration assistance, fast-track access and lounge entry are not included unless separately arranged and confirmed.
Landing time is not the same as being ready to leave the terminal. Allow for passport control, baggage collection and reaching the meeting point. Confirm how your pickup time is set, whether flight monitoring is included and when the waiting allowance starts. If baggage is delayed, contact the driver or booking contact rather than leaving the meeting arrangements unresolved.
A luxury sedan in Dubai is a comfortable choice for an individual traveller, a couple or a small business party. It suits a direct transfer to an office or hotel without booking a larger vehicle than you need. Check the luggage fit for the offered model, especially with large checked suitcases.
An SUV or V-Class can provide more room for family travel or a small group. Tell us the number of adults and children, suitcase sizes and whether you are bringing a pushchair. Request suitable child seats in advance; the vehicle must accommodate the seats, passengers and luggage together.
A Sprinter can help a larger party travel together from the airport to a hotel, conference or private venue. Capacity varies by configuration, so passenger seats and luggage space need separate confirmation. For guests arriving on different flights, provide each flight number and agree on the collection schedule.
Arrange a private airport car to Downtown Dubai, Business Bay, DIFC, Dubai Marina, JBR, Palm Jumeirah or another Dubai address. Provide the full hotel or building name and any entrance instructions. The route and travel time depend on your airport, destination and traffic, so we do not base the booking on a universal journey time.
If your final destination is Abu Dhabi, Sharjah or another emirate, request a direct intercity airport transfer. Include any stops and the complete destination in your enquiry so the route, availability and price can be checked before confirmation.
For a departure transfer, send your flight number, airport, terminal and pickup address. Plan the pickup around your airline's recommended airport arrival time, allowing for the road journey and loading luggage. A transfer booking does not replace airline check-in or boarding deadlines.
An early-morning or late-night pickup can be requested for your travel date, subject to confirmation. For a return booking, check both sets of flight details and tell us if the passenger count or luggage changes between journeys.
The price depends on the vehicle, airport, destination, date and requested arrangements. Review the included waiting period, parking, tolls and any additional services before paying. Extra stops, extended waiting or a changed destination may affect the final cost.
Send your flight number, date, destination, passenger count and luggage details to receive available vehicle options. Choose the transfer that fits your plans and confirm the meeting arrangements before you travel.
Yes. Airport pickup and drop-off can be arranged for Dubai International (DXB) and Al Maktoum International (DWC). Specify the correct airport, terminal and flight number so the vehicle is booked for the right location.
Meet at the location agreed in your booking confirmation. Request name-board reception if needed and confirm whether the meeting point is inside the public arrivals area or at an authorised pickup location. If you cannot find your driver, use the contact details provided with your booking before moving elsewhere.
Provide the flight number and confirm the flight-monitoring and pickup-adjustment arrangements before booking. Contact us if the flight is changed, cancelled or rerouted. Any additional waiting or rescheduling follows the confirmed booking terms; a delay does not automatically mean unlimited free waiting.
The waiting allowance is specified in your quote or confirmation. Check its length, when it starts and the charge for extra time. Tell the booking contact promptly if passport control or baggage collection is taking longer than expected.
Choose using the total passenger count, luggage sizes and child-seat requirements. A sedan may suit light luggage; an SUV, V-Class or Sprinter may be more suitable for larger parties. Send details of pushchairs or oversized items and confirm the actual vehicle's capacity and requested child seats before payment.
This service is a private vehicle with a chauffeur for your booking, not a shared shuttle with unrelated passengers. You can request transport for family members, colleagues or guests travelling together, with the group size confirmed in advance.
Yes. Request extra stops and the return transfer when asking for your quote. Include the address and expected duration of each stop, plus the departure flight details for the return. These are agreed as part of the booking and may change the price.
Contact us as soon as your flight or plans change. A new time or vehicle depends on availability. Cancellation charges, refund eligibility and rescheduling conditions follow the terms confirmed for your transfer; check them before paying.